About Stride Lock & Key
Stride Lock & Key is an independent domestic locksmith business run by Alex Stride. Based near Horley, Alex helps homeowners across Surrey, West Sussex and parts of South London with emergency lockouts, lock repairs and practical security improvements.
Whether you’re locked out, dealing with a faulty lock or looking to improve your home’s security, our approach is to understand the problem properly, explain the available options clearly and recommend the solution that makes the most sense for your property.
🛡 DBS Checked 💷 Transparent Pricing 🔑 Non-Destructive Entry Wherever Possible ⭐ Independent Local Service
Meet Alex Stride
I started Stride Lock & Key with a straightforward aim: to offer honest advice, clear pricing and careful workmanship. I am DBS checked, registered with and approved by the UK Locksmith Association, and carry public liability insurance. I attend jobs with my own van and professional tools.
Whether you need urgent help or are planning a lock upgrade, I want you to understand the options and feel comfortable with the work you choose. If a safe, reliable repair is possible, I will consider it before recommending replacement.
Our Approach
Locksmith work often happens at stressful moments. You might be locked out late at night, unable to secure a door or worried that an existing lock is no longer reliable. In those situations, clear communication matters just as much as technical ability.
Our approach is straightforward: assess the problem, explain the options and agree the work before getting started. If a lock can be repaired safely, we’ll consider repair before replacement. If replacement or an upgrade is the better option, we’ll explain why.
We believe good service means helping customers understand what is being done and why, rather than expecting them to make decisions based on jargon.
Why Stride Lock & Key?
- Honest recommendations: we focus on what your property actually needs rather than the most expensive option.
- Transparent pricing: costs and available options are explained before work begins.
- DBS checked: additional reassurance when inviting a locksmith into your home.
- UK Locksmith Association registered and approved: Alex’s trade credentials support his commitment to professional service.
- Public liability insurance: cover is in place for the business.
- Professional workmanship: your property is treated carefully and respectfully.
- Non-destructive entry: considered first wherever practical.
- Repair before replacement: serviceable locks are not replaced unnecessarily.
- Independent local service: serving customers across Horley and the surrounding area.
A Security-Focused Approach
Stride Lock & Key is about more than simply opening doors. Good locksmithing is part of a wider approach to home security.
That can mean repairing a failing lock before it becomes an emergency, upgrading an outdated cylinder, reviewing access points after moving home or helping you understand where practical improvements could strengthen your property.
Our Home Security Check service also provides a broader review of locks, doors, windows, lighting, CCTV and other practical security considerations.
Professional Standards and Trust
Trust is especially important in locksmithing because customers are inviting someone to work directly on the security of their home. Stride Lock & Key places a strong emphasis on reliability, discretion and clear communication.
Alex is registered with and approved by the UK Locksmiths Association. Alongside his DBS-checked status and public liability insurance, these credentials give customers clear information about the person attending their property. Careful handling of your home, clear explanations and checking the completed work are central to the service.
Our Locksmith Services
Stride Lock & Key provides a range of domestic locksmith services, including:
- 24/7 Emergency Locksmith Services
- Professional Lock Repairs
- Lock Upgrades
- Non-destructive entry wherever possible
- uPVC and multipoint lock problems
- Replacement locks where repair is no longer appropriate
- Home Security Checks
Where We Work
We are based near Horley and provide locksmith services across Surrey, West Sussex and parts of South London.
Our local coverage includes Horley, Reigate, Redhill and Crawley, along with surrounding communities.
You can see the wider service area on our Areas We Cover page.
Clear Pricing Before You Book
Call-out charges, labour and parts are explained separately so you can understand what you are paying for. Labour has a one-hour minimum, parts are charged separately and no VAT is charged. Blue Light Card and Defence Discount Card holders receive 10% off labour only.
See our locksmith services and current charges, or call 07428 417 724 to discuss your job. We explain the call-out charge and labour rate before arranging attendance, and discuss any parts required before proceeding.
What You Can Expect From Us
- Clear communication: we’ll ask the right questions and explain the likely options.
- Realistic expectations: emergency arrival times are based on location, traffic and current workload.
- Transparent pricing: work and costs are discussed before proceeding.
- Professional workmanship: locks and doors are tested before the job is completed.
- Sensible recommendations: we’ll explain whether repair, replacement or an upgrade is the most appropriate option.
Frequently Asked Questions About Stride Lock & Key
Is Stride Lock & Key a local business?
Yes. Stride Lock & Key is an independent locksmith business based near Horley and serving surrounding areas across Surrey, West Sussex and South London.
Are you DBS checked?
Yes. Alex Stride is DBS checked. He is also registered with and approved by the UK Locksmith Association and carries public liability insurance.
Do you provide emergency locksmith services?
Yes. Our emergency locksmith service is available 24 hours a day for urgent access and security problems.
Do you always replace faulty locks?
No. Where a safe and reliable repair is possible, we will consider repair before replacement.
Need Help From Stride Lock & Key?
Whether you’re locked out, dealing with a faulty lock or considering improvements to your home’s security, get in touch for honest advice, transparent pricing and professional locksmith service.